![]() The Ember Mug has motion sensors in it and it's designed to turn itself off when on for too long. However, if the liquid is too cold (as discussed above) the mug will turn off after around 15-30 seconds. ![]() In many cases this will activate the mug and cause it to begin heating. I have found you can manually fix this by opening the app and adjusting the temperature from “heater off” to the temperature you want. I did eventually get the Ember to keep heating but only by constantly rocking the mug or by fiddling with the temperature settings in the app.īelow you can see the video and you can see it took a whopping 40 MINUTES to heat up the cup of coffee and required a lot of fiddling.įor me sometimes the Ember Mug will think that it's empty with no liquid in it and therefor won't activate. When the drink was below 100✯ (38✬) the Ember Mug would heat for 15-30 seconds and then automatically switch off. In fact I did a test where I took some coffee from the fridge and tried to use my Ember Mug to heat it up. It won't turn the heater on at all and this is a common reason Ember Mugs don't heat room temperature drinks.Įmber Mugs are designed to keep drinks hot, they aren't designed to heat up cold drinks. If you drink is below 100✯ (38✬) then the Ember Mug will not heat. See the latest price of Ember Mugs (with Charging Coasters) at Amazon 3. You're almost better off paying a little bit more and buying a brand new Ember Mug that comes with a charging coaster. You can get an Ember replacement charging coasters here at Amazon. But if you're like me and have zero interest or experience in that you may need to purchase a replacement charging coaster. This issue may be covered my Ember's 1 year warranty so if this is happening to you within a 1 year window then get it contact with Ember and see if they can send you a replacement charger.Īlternatively, if you have experience with fixing electronics you can buy replacement parts. Turning the coaster upside down and charging your Ember Mug upside down can sometimes work. Is Your Charger Broken?Ī common problem with Ember Mugs is the prongs on the charing coaster and prone to get stuck in a depressed position and this means your Ember Mug won't be able to charge. If your Ember battery is at a very low percentage it's not going to be able to warm your drinks up. It will also display a lightning bolt next to the percentage if it is currently on charge. Use the Ember App and click on the settings wheel and it will show you battery percentage. If your custom color light turns on it still has at least some power. There are a few ways you can check the battery to see if it has power.īump your Ember Mug or pick it up and give it a wiggle. Literally this morning I went to make coffee and use my Ember Mug only to realize it had completely run out of battery. Make Sure It's Got Battery or Connected To Power If your Ember Mug isn't heating here are a few things you can check or things you can do to try and get it working again. Otherwise it's a glorified super expensive coffee mug. ![]() The Ember Mug is only a great mug if it can heat your drink and keep it hot. But if your Ember Mug is not heating your drinks anymore it can be really frustrating. They keep your coffee or tea hot for hours at a time. If the final ship-to address cannot be shipped to via ground, the order may be subject to cancellation.Ember Mugs are great. Please contact the manufacturer directly for technical support and customer service.ĭue to standalone lithium-based battery shipping restrictions, this product may only ship via ground and is subject to domestic and international shipping requirements. ![]() Apple’s Limited Warranty does not apply to products that are not Apple branded, even if packaged or sold with Apple products. Note: Products sold through this website that do not bear the Apple brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Operating System: iOS 12.1+, watchOS 3 and newer Internet Access: Some Features Require Internet Accessīluetooth Compatibility: Bluetooth 4.0, Bluetooth 5.0 Other Features: Bluetooth, Charging, Waterproof And you can easily locate your Ember Travel Mug 2+ with the Apple Find My app.īuilt-in battery to maintain temperature.īattery life: 3 hours, or all day on included charging coaster.Įmber Travel Mug Charging Coaster 2 included.Įmber Mug is safe to hand wash and submersible up to 1 meter in water. The built-in battery maintains your chosen drinking temperature for up to 3 hours, or all day with the included charging coaster. The smart heated travel mug allows you to set your preferred drinking temperature (120☏ – 145☏), so you can enjoy your hot drink-just the way you like it- from the first sip to the last drop. Designed to be used on-the-go, Ember Travel Mug 2+ does more than simply keep your coffee hot. ![]()
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